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DO YOU NEED FINANCIAL ASSISTANCE?

Financial Assistance is available for those affected by the coronavirus (COVID-19) pandemic.

INFORMATION

We want to answer your questions during this unsettling time so you can feel confident that you can rely on Maine Savings for your financial needs.

 

OFFICIAL PUBLIC ANNOUNCEMENT

The safety, health, and well-being of our members, of our employees and of the communities we serve has always been of paramount importance to Maine Savings.

In their best interests, it is imperative that we act decisively, confidently, responsibly and quickly in positioning ourselves to minimize the spread of COVID-19, the novel coronavirus.

Towards that end, please know, effective March 17, 2020, and until further notice, all Maine Savings branch lobbies will be closed to credit union business.

We are happy to be able to offer our members continued drive-thru service to accommodate their financial service needs.

Increased drive-thru services include:

Instant Issue debit cards;

Wires;

Corporate checks;

Cash Advances;

Loan documents;

Notary services (limitations apply);

Shared branching (limitations apply)

Over the years, Maine Savings has made consistent investments in the technology that has given you, our members, uninterrupted access to those products and services that you have also accessed through our lobby. We want to remind you that many services that you may have become accustomed to through our lobbies are still available through the avenues of this technology:

Our website, mainesavings.com where we shall provide you with frequent updates about COVID-19 and its latest business impact;

On-line banking giving you 24/7 access to your assets at Maine Savings;

Mobile banking also provides quick and immediate options to transact your affairs;

We accept checks through our mobile application and encourage you to use this service for deposits;

We offer the SURF ATM network that is free of any service charges;

Our Red Wallet Reward checking accounts qualify for ATM fee refunds;

Secure night drop vaults and letter chutes are at all of our locations

Also:

Those same employees who you have become accustomed to will still be available to happily assist you by calling 1-800-273-6700 should you have questions, thoughts or concerns about any of the business you may have pending with us.

We are happy that we can continue to offer the top-shelf service readily associated with Maine Savings uninterrupted even through the most challenging of times.

We recognize that you or members of your family may be negatively impacted by complications resulting from the coronavirus. We encourage you to contact Maine Savings to learn how we can assist you financially in navigating this stressful environment.

We ask you to please be aware that these types of situations frequently breed individuals with less than honorable intentions to attempt to take advantage of you and your circumstances. We ask that you be cognizant of potential scammers. We stand ready to assist you and urge you to contact us should you have questions about any suspicious activity that you feel could negatively impact your financial situation.

As we all know, the more knowledge we possess about a situation the better armed we shall always be in controlling those impacts. We encourage our members to routinely check the websites of the CDC, www.CDC.gov the State of Maine, www.maine.gov and the World Health Organization, www.who.int for up to date information.

These are unusual times and we regret any inconvenience these temporary changes may cause to our members. You can be assured that we have a leadership team of seasoned professionals who are meeting regularly and are frequently monitoring COVID-19 and how it is impacting us all. Please know that we shall continue to keep you informed through timely updates and communication. Together we shall weather these difficult times. We look forward to being able to serve you in our lobbies again and as soon as possible.

The Leadership Team of Maine Savings Federal Credit Union.

 

MAINE SAVINGS OFFICIAL PUBLIC ANNOUNCEMENT

The safety, health, and well-being of our members, of our employees and of the communities we serve has always been of paramount importance to Maine Savings.

In their best interests, it is imperative that we act decisively, confidently, responsibly and quickly in positioning ourselves to minimize the spread of COVID-19, the novel coronavirus.

Towards that end, please know, effective March 17, 2020, and until further notice, all Maine Savings branch lobbies will be closed to credit union business.

We are happy to be able to offer our members continued drive-thru service to accommodate their financial service needs.

Increased drive-thru services include:

Instant Issue debit cards

Wires

Corporate checks

Cash Advances

Loan documents

Notary services (limitations apply)

Shared branching (limitations apply)

Over the years, Maine Savings has made consistent investments in the technology that has given you, our members, uninterrupted access to those products and services that you have also accessed through our lobby. We want to remind you that many services that you may have become accustomed to through our lobbies are still available through the avenues of this technology:

Our website, mainesavings.com where we shall provide you with frequent updates about COVID-19 and its latest business impact.

On-line banking giving you 24/7 access to your assets at Maine Savings.

Mobile banking also provides quick and immediate options to transact your affairs.

We accept checks through our mobile application and encourage you to use this service for deposits.

We offer the SURF ATM network that is free of any service charges.

Our Red Wallet Reward checking accounts qualify for ATM fee refund.

Secure night drop vaults and letter chutes are at all of our locations.

Also:

Those same employees who you have become accustomed to will still be available to happily assist you by calling 1-800-273-6700 should you have questions, thoughts or concerns about any of the business you may have pending with us.

We are happy that we can continue to offer the top-shelf service readily associated with Maine Savings uninterrupted even through the most challenging of times.

We recognize that you or members of your family may be negatively impacted by complications resulting from the coronavirus. We encourage you to contact Maine Savings to learn how we can assist you financially in navigating this stressful environment.

We ask you to please be aware that these types of situations frequently breed individuals with less than honorable intentions to attempt to take advantage of you and your circumstances. We ask that you be cognizant of potential scammers. We stand ready to assist you and urge you to contact us should you have questions about any suspicious activity that you feel could negatively impact your financial situation.

As we all know, the more knowledge we possess about a situation the better armed we shall always be in controlling those impacts. We encourage our members to routinely check the websites of the CDC, www.CDC.gov the State of Maine, www.maine.gov and the World Health Organization, www.who.int for up to date information.

These are unusual times and we regret any inconvenience these temporary changes may cause to our members. You can be assured that we have a leadership team of seasoned professionals who are meeting regularly and are frequently monitoring COVID-19 and how it is impacting us all. Please know that we shall continue to keep you informed through timely updates and communication. Together we shall weather these difficult times. We look forward to being able to serve you in our lobbies again and as soon as possible.

The Leadership Team of Maine Savings Federal Credit Union.