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If you would like to reach us by phone, call our Member Service Center. The Member Service Center can assist you with any member needs.

207.862.6500 or toll-free at 800.273.6700

Member Service Center Hours

Sunday Closed
Monday 8:00 am–5:00 pm
Tuesday 8:00 am–5:00 pm
Wednesday 8:00 am–5:00 pm
Thursday 8:00 am–5:00 pm
Friday 8:00 am–5:00 pm
Saturday 9:00 am–3:00 pm

Email the Member Service Center

*Important: Email is NOT a secure form of communication. We highly recommend you do NOT include any sensitive personal information (like account number, social security number, and so forth) in any email communications with us.

If you would like to visit one of our branches, click here for a directory of branches with hours and locations.

For all credit and debit card needs, including lost or stolen cards, call the Member Service Center at 800.273.6700. 

Member VISA Credit Card Activation and Automated Service

  • To activate your card, call 800.456.6870
  • To use Automated Member Service Requests, call 800.797.3728

Business Black VISA Credit Card Activation

  • To activate your card, call 800.631.3197

Request a Call or Email